Leeward Point Mortgage LLC privacy standards
Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers’ need and desire to preserve their privacy and confidentiality. Safeguarding our customers’ privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers’ nonpublic personal information. This policy affirms our continued efforts to safeguard customer information and applies to MichiganVAMortgage.com.
Information we collect
We gather nonpublic personal information about customers as may be necessary to conduct business. We may collect information from the following sources:
- Information you provide on applications or other forms, over the telephone, in face-to-face meetings, or through the Internet. Examples include your name, address, telephone number, Social Security number, credit history, and other financial information.
- Information about your transactions with us or others, including payment histories, account balances, and account activity.
- Information from consumer reporting agencies, including credit scores, credit reports, and other information relating to creditworthiness.
- Information from employers and others used to verify information you provide, including verification of employment, income, or deposits.
Do not submit Social Security numbers, bank statements, tax returns, or other sensitive personal financial documents through ordinary email unless Mike directs you to an approved secure channel.
Information we disclose
Your personal information will be retained for the purpose of providing the requested response or service and will not be made available to a third party except as necessary to a related entity for the intended purpose or as required by law.
By submitting data through a website form or secure application, you consent to transmission of the data collected through that service. We treat customer data as confidential within our firm and require employees to follow our data-protection and confidentiality policies.
This website may contain links to sites that are not governed by this privacy policy. We may amend, add to, delete, or otherwise change this policy from time to time.
Optional analytics and your choices
Google Analytics loads on this site only after you choose “Allow analytics.” It helps us understand page visits and clicks on contact, phone, email and application links. These clicks do not establish that an inquiry or application was completed. Our custom events do not include message text, financial details or form values, and our page-view configuration excludes URL query strings and fragments.
Choose “Decline” to use the site without Google Analytics. Use “Privacy choices” in the footer to change your decision later. Declining after previously allowing stops further Google Analytics collection on this site and removes its accessible first-party analytics cookies; it does not delete information already received by Google. Your preference is stored in this browser. Google’s handling of analytics data is described in its privacy policy.
No Meta advertising tag is installed as part of this analytics setup. Hosting services may separately process technical request and performance data to operate the website. The analytics choice does not disable essential hosting operations.
Mortgage application
The “Start My VA Pre-Approval” button links to a secure third-party mortgage application platform. Information submitted there is governed by the disclosures and privacy terms presented during that secure application process.
External websites
This site may link to VA.gov, NMLS Consumer Access, the Consumer Financial Protection Bureau and other third-party websites. Their collection, use and protection of information are governed by their own policies. Leeward Point Mortgage LLC does not control those websites.
Contact
Questions about this website or privacy practices may be directed to MikeAlkema@LeewardPoint.com or 616-319-1640.